Wednesday, January 11, 2017 3:05:00 PM
The ADM Addiction Help Line launched on Tuesday, January 17, 2017, as a new service to assist individuals who are looking to recover from an addiction to alcohol, drugs or gambling.
How Does It Work?
- Callers will be asked a few questions to assist the Help Line staff in determining which local treatment providers could meet their needs.
- They will be provided with information about treatment options available to them based on their individual circumstances.
- Once the caller knows their options, they can choose the local agency where they would like to begin treatment.
- The Addiction Help Line staff will then connect the caller to the selected treatment agency to make a warm hand-off and to schedule the initial appointment.
The Help Line number 330-940-1133 and the hours of operation will be Monday through Friday from 8:30am – 4:00pm. The ADM Crisis Center will continue to be available on a 24 /7 basis to provide detoxification and drop-in services and treatment readiness groups. The ADM Board is contracting with Akron Summit Community Action to connect callers with providers. “Akron Summit Community Action, Inc. is pleased to partner with ADM on an Addiction Help Line”, stated Malcolm J. Costa, President & CEO of Akron Summit Community Action, Inc. “Calling the addiction helpline may be an act of courage; sometimes taking strength to admit you have a problem,” stated Costa.
“We recognize the importance of getting people the help they need in a timely manner when they are ready to start their recovery. The ADM Addiction Help Line will fast track making the connection between those seeking addiction services and local treatment providers. By calling the Help Line, those seeking addiction services will choose from the most available agencies and have the convenience of being connected to their selected provider to get the process started”, adds Jerry Craig, ADM Board Executive Director.